Account, subscriptions & codes

Sign in at recodex.cc to open the console. The left-hand menu maps to what you can do:

If you have several subscriptions, Switch subscription at the top decides which one Overview, Devices, Usage and Support show; each subscription has its own account, expiry date and device slots. Use 中 / EN in the top-right corner to switch the console language.

Redeem a codeCopy Anchor Link

• New subscription: waits for an administrator to assign an account, and the timer does not run until then. Once assigned, you get an Account assigned message and the timer starts.
• Renewal: the code must be for the same plan as the subscription (a Pro 100 code only renews Pro 100); otherwise the console reports 卡密无法兑换或已使用 ("code can't be redeemed or was already used"). Renewal adds time on top of the current expiry date; an expired subscription restarts from the moment you renew and keeps its account and signed-in devices. A paused subscription stays paused after renewal.
• Submitting again: re-submitting the same code from the same account to the same target is safe. You'll see "This code was already redeemed. The original result has been returned." and the code isn't used twice.
• Code format: RCX-XXXX-XXXX-XXXX, not case-sensitive. Codes from the Points shop are RCX- followed by 24 characters and are redeemed here too.
• You can also fill in Redemption code (optional) when signing up; a new subscription is created automatically after registration.

Subscription statusCopy Anchor Link

The console and gcodex status use different words for the same state (gcodex prints Chinese):

• Activegcodex 有效 (即将到期 when close to expiry)Working normally; the timer runs towards the expiry date.
• Timer paused · Awaitinggcodex 已暂停计时：等待人工分配账号A new subscription waiting for an administrator to assign an account. The timer is not running and there is nothing for you to do (an assignment ticket was created automatically). The timer starts once the account is assigned.
• Timer pausedgcodex 已暂停计时：<reason>The account behind the subscription has a problem; Overview shows the exact reason. If the account was banned, open a support ticket; problems such as expired authorization or an expired upstream plan are handled by an administrator. Once the administrator resumes the timer, the expiry date moves back by the paused time.
• Expiredgcodex 已过期Codex can no longer be used. Redeem a code for the same plan to renew; the account and signed-in devices are kept.

72 hours before expiry you get a Subscription expiring soon message, so you can renew early with a code for the same plan.

MessagesCopy Anchor Link

The bell in the top-right corner shows unread messages. You are notified 72 hours before a subscription expires, when it expires, when an account is assigned, and when a ticket gets a reply. The same notifications are also sent to your sign-in email.

DevicesCopy Anchor Link

Devices shows the computers signed in to the subscription selected at the top, with X / N devices used at the top of the page; each device's card shows when it was last used (uses within the same minute count once). A computer appears here once you approve gcodex login for it in the browser; signing in again on the same computer doesn't take another slot.

• To stop using a computer, click Revoke and confirm Revoke device in the dialog; that computer loses access immediately.
• When you reach the device limit, the authorization page reports 设备绑定冲突，请重试 ("device binding conflict, please retry"). Revoke a device you no longer use, then sign in again.
• Expand Device details to see the device ID and other details.

UsageCopy Anchor Link

Usage shows request counts and usage, plus Request details kept for 30 days. Estimated cost is a reference estimate based on model prices, not an extra charge. Every request has a Tracking ID; include it in support tickets to help pin down a problem.

Points shopCopy Anchor Link

• Earning points: currently only through invitations. Under Invite friends, earn points in the Points shop, click Copy link and send it to a friend. When the friend signs up through the link (or enters your invitation code when signing up) and redeems their first purchased Pro 100 / Pro 200 code, you get 10 / 20 points. Each friend is rewarded once; points settle 7 days after the redemption, provided the friend's subscription has an assigned account and isn't paused at that time. Codes from points, gifts or compensation don't earn rewards.
• Using points: an exchange gives you a code that only you can use. Use it right away with Use code, or later from My exchanges; when renewing with it you can only pick a subscription on the same plan. An exchange you haven't used can be cancelled and the points are returned.

ProfileCopy Anchor Link

After you change your password or sign-in email under Profile, every browser and gcodex sign-in is revoked immediately, and you need to run gcodex login again on each computer. If a computer is lost, this is also a way to sign out everywhere at once.

Self-service password recovery isn't available yet. If you forget your password, contact an administrator on QQ (1393688344) to reset it; after the reset you also need to sign in again on each computer.

Support ticketsCopy Anchor Link

Tickets belong to a subscription: select the subscription at the top (or open its Support tickets tab), then click New ticket. The issue type is either Response quality issue (suspected degradation) or Account issue. If you have no subscription yet or can't sign in, you can't open a ticket; contact us on QQ (1393688344) instead.

• When a new subscription is created, the system opens a ticket automatically ("已开通独享套餐，请管理员分配对应账号", asking an administrator to assign an account). It closes by itself once an account is assigned, so you don't need to open another one.
• An administrator's reply appears as Resolution:, and you also get a message.
• The description is limited to 4,000 characters and attachments aren't supported. Include when the problem happened, the exact error message, the output of gcodex status, and the Tracking ID of the affected request.