FAQ
Common questions about account safety, the subscription timer, device limits and what ReCodex changes.
No. Each subscription belongs to you alone, with its own account, and is never shared with other people.
No. Your computer only stores a device key and placeholder sign-in information; the real account credentials stay on the server. If a computer is lost, revoke it on the Devices page in the console, or change your password to sign out every device at once.
Other websites aren't affected: ReCodex only handles Codex and OpenAI traffic, and everything else keeps using your VPN, proxy or system network (see VPN & proxies).
The exception is while Codex Desktop runs through ReCodex: every program on the computer that reaches OpenAI / ChatGPT domains goes through ReCodex, so calling api.openai.com with your own API key fails and ChatGPT in your browser may be affected. Everything returns to normal once Desktop quits completely.
Nothing is lost, but it is temporarily changed. The first gcodex login fully backs up config.toml and auth.json in ~/.codex, then writes ReCodex's managed settings and a placeholder sign-in; MCP servers, skills, global instructions, profiles and session history are not affected.
Meanwhile, running the official codex directly doesn't use your own ChatGPT account. To restore everything, run gcodex logout (or gcodex desktop disable if you used Desktop); uninstalling ReCodex also restores it. See what it changes.
A new subscription's timer starts only after an administrator assigns an account. If that account later has a problem, the timer is paused; once an administrator fixes it and resumes the timer, the expiry date moves back by the paused time.
No. Running out of the 5-hour / 7-day quota is a normal usage limit; the subscription keeps counting, and you can continue once the quota resets.
Codex requests are rejected. You get a message in the console and by email 72 hours before expiry and again when it expires. Redeem a code for the same plan to keep going; the account and signed-in devices are kept.
Each subscription has a device limit: the plan card under Plans & Billing says Up to N devices, and the Devices page shows X / N devices used. Run gcodex login on each computer; when you reach the limit, revoke a device you no longer use first. The web chat in Desktop can only be used on one device at a time.
macOS, Linux and Windows on x86_64 or arm64; 32-bit systems aren't supported. Using Codex Desktop through ReCodex is supported on macOS and Windows only.
Only QQ Mail addresses (@qq.com) for now. With any other address, the sign-up page says registration is limited to @qq.com.
Self-service password recovery isn't available yet; contact an administrator on QQ (1393688344) to reset it. After a reset, every browser and gcodex sign-in is revoked, so run gcodex login again on each computer.
Sign in and open a ticket under Support in the console; you'll be notified in the console and by email when an administrator replies. If you have no subscription yet or can't sign in, contact us on QQ (1393688344).